We continuously monitor the status of the 1&1 Web Hosting services. If there are any interruptions in service, a note will be posted here. If you experience problems accessing your 1&1 Web Hosting services which are not listed here, please contact us. For contact channels please click here.
In order to assure that you can always safely use our 1&1 services, we regularly perform system maintenance work. The next upgrade of our SAP system is scheduled for the 10/02/2016. The maintenance work will begin at 12 AM (EDT) and will end at 6 AM (EDT).
During this time, you will not be able to access your billing information through your 1&1 Control Panel. Furthermore, our 1&1 Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.
Thank you for your understanding.